| According to popular keynote speaker, best-selling author, and President of Customersatisfaction.com ... - Dr. Gary S. Goodman |
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| No matter how hard you try, in business you simply can't please everyone. You could have a highly tr ... - Vishal P. Rao |
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| Yesterday evening I was invited to present end of year and exam certificates to students at a local ... - Derek Williams |
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| It's easy to say great things about my own product or service. When another, disinterested party say ... - Chestin Salisbury |
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| Over the past several days I?ve been doing a mystery shopping campaign of Lasik surgery centers. - Dr. Gary S. Goodman |
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| Have you ever walked into a store and things looked sloppy? Stores should have nice neat displays, r ... - Denise Hall |
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| What's the one thing starting today that you could start doing, stop doing, or change that would hav ... - VM Dedhia |
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| One of the most common mistakes that sales personnel make is to misunderstand the browsing customer. ... - Sharon Jacobsen |
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| Is it possible to fix service problems from just one vantage point, say just by training your employ ... - Susan Stamm |
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| You work extremely hard to attract customers for your business. Once you have them, managing your cu ... - Halstatt Pires |
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| The internet is fast becoming a popular place to buy and sell goods. Record numbers of consumers are ... - David J Hallett |
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| Use voice mail appropriately and it can be an incredible asset for your business. Use it the wrong w ... - Lydia Ramsey |
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| Landing a new client is like courting a potential spouse. The first date is usually a make or break ... - Bryan Brandenburg |
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| Part 3 of 3-part series on exceptional customer service - Dan Ohler |
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| Databases and technology are tools that we can use in our businesses. There has been a lot of emphas ... - Derek Williams |
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